Question

Why can’t I access the channel of my third-party IP camera with the GV-IP Decoder Box?

Answer

GV-IP Decoder Box supports the third-party IP cameras that adhere to ONVIF, RTSP or PSIA protocol under the same LAN. Currently, it can only decode video streams in H.264 codec. To access the third-party IP camera with the GV-IP Decoder box, make sure:

1. The IP camera supports either ONVIF, RTSP or PSIA.

2. The IP camera is installed under the same LAN with the GV-IP Decoder Box.

3. The IP camera has been configured to H.264 codec for video streaming.

4. For firmware V1.02 or earlier, the third-party IP camera that supports ONVIF, RTSP or PSIA must be connected with the GV-IP Decoder Box through the GV-IP Device Utility.

5. For firmware V1.05 or later, the third-party IP camera that supports RTSP or PSIA must be connected with the GV-IP Decoder Box through the GV-IP Device Utility. ONVIF-compliant IP camera will be detected automatically by the GV-IP Decoder Box.

6. The RTSP protocol is enabled on the IP camera if the protocol is used for connection.