Services
The Didarc Channel Partner Program is designed to help system integrators, value-added resellers (VARs) and installers accelerate their solution sales. Empowering you to succeed In today’s performance-rewarding environment, it’s easy to lose sight of the value of true partnership – of trust, commitment and of actively supporting others. At Didarc, we believe that opportunities increase when you help others win. […]
Where We are
City Surveillance
Why does GV-EBL/EBX/EFD1100 fail after upgrading firmware from V1.0 to the latest version?
Question Why does GV-EBL/EBX/EFD1100 fail after upgrading firmware from V1.0 to the latest version? Symptom Users cannot access the camera listed above through IP Device Utility or over the network after the camera firmware is upgraded directly from V1.00 to V1.05, V1.06 or later. Such connection failure remains even after the camera is restored to […]
How to setup DDNS for GV-PPTZ7300?
Question How to setup DDNS on PPTZ7300? Answer When configure DDNS PPTZ7300, please know the configuration should be done on PPTZ-FE’s web interface. User can follow the steps provided below to properly configure the DDNS related options. Step1. Using IP device utility to scan for the device open up the web interface of GV-PPTZ7300-FE. Step2. From IP […]
I got my GV-IP Camera live view displaying pink in camera web interface. What’s that supposed to mean?
Question I got my GV-IP Camera live view displaying pink in camera web interface. What’s that supposed to mean? Answer There is a high possibility that it is a hardware issue. We would suggest our customers to follow the RMA procedure to return the device. For any question on the information provided, please feel free […]